Testimonials

• The customer service is easily the most impressive thing about this software company! Although all the available systems offer cataloging and circulation that are fairly easily workable, I have never encountered customer service to equal LRMS and G4!
• All in all, my experience was much more positive than negative, and I would recommend the LRMS G4 software to other librarians without reservation. First-rate customer service and a knowledgeable and ever-learning staff - it's a recipe for continued success!
• The customer service is easily the most impressive thing about this software company! Although all the available systems offer cataloging and circulation that are fairly easily workable, I have never encountered customer service to equal LRMS and G4!
• I have been using this software for 11 years, and it does everything I need and more. I love the ease of the software. One of the best features for me is searching for a book. I can pretty well find any book a child is looking for, even if they don't know the title or author by using the drop-down features from the catalog. I also like that after a student checks a book in, you can very easily switch to check out. I love that most of the MARC records display interest levels and reading levels. The fact that I can handle textbooks Technology and Library books all with the same software is a bonus. Reps are always just a phone call away, and that is probably the best feature of all.
• I have worked with G4 when it was G3, and in my own opinion, it does everything I need and then some. I run the program as a stand-alone for students to easily check-in and checkout themselves while I am working in G4 on my computer, adding new books or textbooks. The Customer Service is the BEST I've ever had to work with - Never, not once, have I ever hung up with them thinking it was a waste of time. They will work with you as long as it takes until the problem is solved, the report is built, or the printing error is corrected. I totally love the support I receive from the staff working with G4.
• Everything. I've used this product for the nineteen years I've been with my district. I love the program and I have seen the software grow and improve so much over the years I've been using it. The customer service is out of this world! If I ever need anything, customer support is always available for you. I am totally satisfied with the program.
• Recent comment sent to us from a former LRMS librarian:

  • Accessit asked me to complete a survey. This was my comment:

    I find Accessit not very user-friendly. I've been in the library for 31 years. Our previous Library program, LRMS G4, was superior to Accessit.

• Comment: We are a K-3 elementary school. With G4 Library Automation, it is very easy to circulate books, print borrower labels for library cards, print reports, and manage materials. Al is always helpful and supportive. If I need something, I just pick up the phone or drop him an email. He usually gets back to me quickly with answers. Thanks for providing a terrific product for our libraries and for making us a priority!
  • Comment: We are a small school district with two libraries, an elementary and junior high/high school. It meets our needs. We added textbooks to the system three years ago.
  • Comment: Four years ago, I entered the world of library management as a newbie with almost no experience or related education. My mentor recommended Genesis G4 to help bring a woefully out-of-date library into modern times. My first and only experience with library software is with G4. I learned the basics fairly quickly. When I got into deeper questions, such as weeding books from our collection, the kind folks at LRMS were always ready and able to help. I appreciated their first-class customer service.
  • Comment: Having come to G4 and public libraries from a background in school libraries (with a different, large company's system), I encountered a bit of a learning curve in the transition. However, between documentation and very accessible customer service personnel ready to answer the phone and the questions, the transition was not painful!
  • Comment: I have been using this software for 11 years, and it does everything I need and more. I love the ease of the software. One of the best features for me is searching for a book. I can pretty well find any book a child is looking for, even if they don't know the title or author, by using the drop-down features from the catalog. I also like that after a student checks a book in, you can very easily switch to check out. I love that most of the MARC records display Interest level and Reading level. The fact that I can handle textbooks Technology and Library books all with the same software is a bonus. Reps are always just a phone call away, and that is probably the best feature of all.
  • Comment: I have worked with G4 when it was G3, and in my own opinion, it does everything I need and then some. I run the program as a stand-alone for students to easily check-in and check out themselves while I am working in G4 on my computer, adding new books or textbooks. The Customer Service is the BEST I've ever had to work with - Never, not once, have I ever hung up with them thinking it was a waste of time. They will work with you as long as it takes until the problem is solved, the report is built, or the printing error is corrected. I absolutely love the support I receive from the staff working with G4.

Read what our satisfied customers have to say about their experience with us. Read More Testimonials

One of the best features for me is searching for a book. I can pretty well find any book a child is looking for even if they don't know the title or author by using the drop down features from the catalog. I also like that after a student checks a book in you can very easily switch to check out. I love that most of the MARC records show me interest age levels and reading levels. The fact that I can handle textbooks, technology equipment, and library books all with the same software is a bonus. Reps are always just a phone call away and that is probably the best feature of all.